1. Overview

This Privacy Policy explains how Octonos collects, uses, and protects your information when you use our website, applications, and related services.

By using Octonos, you agree to this policy. If you do not agree, please do not use the service.

2. Information We Collect

2.1 Information You Provide

• Email address and account credentials
• Name and profile details
• Ideas, notes, validation tasks, interview logs, and workspace content
• Files or documents you upload
• Messages, comments, and collaboration content
• Communications with support

2.2 Information Collected Automatically

• IP address and general geographic location
• Device type, browser, and operating system
• Pages visited and features used
• Login timestamps and error logs

2.3 Payment Information

Paid subscriptions are processed by third-party payment providers. Octonos does not store full payment card numbers or sensitive financial credentials.

3. How We Use Information

• Operate and maintain the platform
• Authenticate users and secure accounts
• Store and display workspace content
• Process subscriptions and billing
• Respond to support requests
• Improve performance and reliability
• Detect abuse, fraud, or security threats

We do not analyze, repurpose, or commercialize your ideas or workspace content.

4. No Artificial Intelligence Processing

Octonos does not use artificial intelligence or machine learning models to analyze, train on, or generate insights from your workspace content.

Any scoring or calculations in the platform are rule-based and deterministic. Your data is never shared with external AI systems.

5. Information Sharing

We do not sell or rent personal data.

5.1 Service Providers

We use trusted vendors for hosting, authentication, payments, and email delivery. These providers are contractually restricted to using data only to perform services for Octonos.

5.2 Advisors and Collaborators

If you invite advisors or collaborators, you control what content they can access. Sharing is explicit and initiated by you.

5.3 Legal Obligations

We may disclose information if required by law or valid legal process.

6. Data Security

• Encryption in transit using HTTPS
• Secure authentication mechanisms
• Restricted internal access controls
• Monitoring for suspicious activity

While no system is perfectly secure, we actively work to protect your data and respond promptly to security incidents.

7. Data Retention

• Data is retained while your account is active
• You may delete content or close your account at any time
• Deleted data is permanently removed within a reasonable period
• Backups may persist briefly before full deletion

8. Your Rights

• Access and review your data
• Update or correct information
• Export your workspace data
• Delete your account
• Opt out of non-essential communications

9. Cookies

We use essential cookies required for authentication, security, and platform functionality. We do not sell behavioral or advertising data.

10. Children’s Privacy

Octonos is not intended for users under 18. We do not knowingly collect data from children.

11. International Users

If you access Octonos from outside the United States, your data may be processed in jurisdictions where our infrastructure operates, with appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. Continued use of Octonos constitutes acceptance.

13. Contact

Support: [email protected]